Expect a Michelin-starred restaurant, excellent kids’ club and extensive golf facilities on Tenerife’s quieter southwest coast
Location: On the jagged southwest coast of Tenerife, in the less-touristy Guia de Isora. Tenerife South airport is a 30-minute drive away. Perched on one of the island’s volcanic clifftops, the hotel is surrounded by banana plantations and golf courses. Harbour town Playa San Juan is a 10-minute drive north.
First impressions: You can’t escape the property’s sheer scale – even after a couple of days I found it hard to navigate the colossal, salmon-pink, Moorish-inspired building. I was concerned at check-in to overhear other guests complaining about the hotel being a little dated, but renovations are ongoing. The Cascade pool is closed between June 8 and July 31, while the Del Mar infinity pool will be closed from May 5 to 31, with works also underway at the outdoor Club venue.
The facts: With 462 rooms, the hotel is anything but boutique. Lead-in rooms are in the main ‘citadel’ building, akin to a Moorish palace. I stayed in a peaceful villa room closer to the beach. The villa offering (there are almost 150) cascades down the cliffside towards the shoreline, with each row benefiting from a long, shared pool and garden area. Guests staying in the villas enjoy included drinks and snacks served by their dedicated pool area. Room decor is indeed a little outdated, but perfectly comfortable. The facilities are impressive, with everything from an 18-hole championship golf course to seven tennis courts. Coaching is available at both. There are seven pools and a secluded sandy beach. The latter is open to the public, but the hotel offers a tram service to reach the shore and a ring-fenced area of sunloungers. There are 11 food and beverage venues, with the two-Michelin-starred M.B being a notable standout. Japanese eatery Akira Back is worth recommending, as is Basque-inspired poolside venue Txoko.
Ideal for: The resort is a good option for families. The Ritz Kids club is excellent, and staff seemingly adore having youngsters on the property. Golfers will likely flock here, and not just for the on-site facilities – there are six other golf clubs nearby. More of a high-four-star than a five-star hotel, explain to clients that this might not be of the Ritz-Carlton standard they may have experienced elsewhere.
Explore: You could easily stay here and never leave, but there’s plenty of exploring to be done, including hiking the Unesco-listed Teide volcano. La Gomera island is just across the bay and well worth visiting by boat.
Wow: The food was exquisite at every venue, but I enjoyed Txoko the most. The menu is very different by day and night, and clients should book to experience both. My husband still talks about his epic tomahawk steak and loved the theatre of being shown his cut prior to it being cooked.
Book it: Rates start from €250 a night.
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