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Seabourn president Mark Tamis on expedition cruising and trade strategy

The line’s new boss reflects on his first seven months in the role

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Q. Tell us about your background before joining Seabourn.

 

I’ve always been in hospitality. I did 15 years at Four Seasons, 10 years with [hotelier] Ian Schrager and then I was in cruising. I did five years with Carnival Cruise Line and seven with Royal Caribbean. After that, I ran a hotel company before coming back to cruise. I definitely missed it. I think some of the most impactful [experiences] and the most fun I’ve had at work have been in cruise.

 

Q. What were your key focuses coming into the role?

 

For me, it was about listening, so the first thing I did was meet the trade, both in the UK and in the US. We have advisory boards in both regions so I spent time with them. I wanted to hear from their perspective what’s great, what they understand Seabourn to be, what we need to keep doing and what they think needs to be changed. After that, I went on the ships. So far I’ve sailed on Venture, Encore, Quest and Sojourn. When I was on board I spent time with guests and the team and asked the same questions so I could really understand the different perspectives.

 

Q. What were your main takeaways from that exercise?

 

It was overwhelmingly positive – especially from a trade perspective. [The message was] to continue to elevate luxury; be a bit more focused, really understand what is most important from a guest perspective; and really lean into what differentiates us in the luxury space. Certainly, when it comes to expedition, we’re very different because we truly are the only brand where you don’t have to choose between luxury and expedition. But from an ocean-going perspective, although there’s many unique aspects and attributes to Seabourn, the message was to focus on what we can do to differentiate and, most importantly, don’t lose the connection between our team on board the ships and the guests.

 

Q. How has 2025 been so far?

 

From a trade perspective, we are well booked for this year and almost sold out, and we’re in a better booked position for 2026 than we’ve ever been going into a year. I think [that’s down to] consistency of product and cruising in general. Travel has rebounded so incredibly well post-pandemic, but cruising in the luxury space continues to offer incredible value when you compare it to land-based alternatives.

 

Q. Which destinations are selling well this year?

 

With expedition, obviously being in [places such as] the Antarctic, Arctic, Greenland, Iceland and the Northwest Passage is fantastic. Those are bucket-list destinations to visit. Japan also continues to be such a popular destination. We’re there this year and leaning in even more next year. We have itineraries in Japan that go to more than 20 different ports, which is an incredible way to really immerse yourself in the culture. Of course, Tokyo is incredible, but Japan is a coastal country so travelling by sea and going to ports that you might not have heard of [is ideal].

Q. How is expedition cruise performing and what does the future hold for Seabourn in this sector?

 

When the concept of bringing expedition to Seabourn [began], a lot of it was about attracting new-to-cruise customers, but it’s as much about [existing] Seabourn guests who want to have a different experience. We do get a lot of new-to-cruise and new-to-Seabourn, but equally, we get a lot of our most loyal guests, and it’s a great mix on board the ships. Right now, we don’t have a new ship planned, but should we get to a place in two years where we’re [thinking about] new vessels, it’ll be an interesting conversation on whether that’s an expedition ship or an ocean ship. Do stay tuned for new expedition itineraries. The more we can expand the world of expedition and increase demand for the sector, [the more potential there is] for additional capacity.

 

Q. You recently sold Seabourn Sojourn. Tell us a bit more about that decision.

 

The brand’s not for sale, the ships are not for sale, but [in this industry], just like real estate, everything’s for sale for a price. Carnival Corporation received an unsolicited offer that our board could not refuse, based upon the value of the ship and the offer. It was a business decision. It wasn’t a strategic decision to reduce the size of the fleet. She’ll be with us until May 2026 and after that our fleet and capacity will be at an ideal size for us.

 

Q. How important is the UK market?

 

The UK market is paramount for Seabourn. It’s probably the second-largest market for us and very significant. The trade is incredibly important and does a fabulous job of having the right guest on the right ship on the right itinerary. Lynn [Narraway, vice-president for the UK and EMEA] is an icon – and I don’t say that word a lot. Her professionalism, expertise, relationships and the care and love that she has for everybody is awesome.

 

Q. What is your trade strategy for 2025?

 

The majority of our sales come through the trade. And [for 2025] it’s really just about being bespoke. So spending time with our top partners and understanding [what they need] because each company, each person, has a different set of needs and nuances. It’s not one-size-fits-all and that’s why the team is so great because they’re so connected and can have very open and honest conversations with trade partners. It’s really about having the right relationships so we can have those conversations and make sure [agents] have all the tools they need.

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